Business case studies

Brother helps Ticketbutler to deliver name badge printing at their events

A labelling solution in the form of a Brother QL-810W label printer, combined with proprietary software, enabled Ticketbutler to print name badges quickly at the entrance to TechBBQ, thus avoiding long queues for guests.

“At the TechBBQ event, we were able to print in excess of 1,000 name badges on 8 name badge printers in under half an hour, and we actually ended up printing more than 3,000 over the course of the day. Ticketbutler was tasked with supplying name badges for the event – to more than 4,500 attendees, over two days.”

Mads Kjer, Founder of Ticketbutler

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Labelling system for blood samples for University Hospital Bristol NHS Foundation Trust

““The new printers were extremely straightforward to set up and require zero intervention from our staff - they are so well integrated that they simply produce labels as dictated by the patient record system, giving our people one less thing to think about.”

Andy Hole, clinical systems specialist at University Hospitals Bristol NHS Foundation Trust.

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Portable A4 printing for field sales

To overcome their challenges, Soto Café deployed Brother PJ-762 ultra-portable thermal printers which, being compatible with Android and offering integrated Bluetooth and USB connectivity, allowed printing whenever and wherever needed.

“With the new Brother PJ-762 printer, we have improved print quality and our customer image, something that is essential if we want to survive in a market as competitive as the current one.”

Gloria Vela, Head of Soto Café Administration.

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Emergency Medical Service Station in Vilnius

Emergency Medical Service station in Vilnius, Lithuania chose Brother mobile thermal print solution to reduce issues related to laser print maintenance and boost productivity.

The installation of mobile printers with thermal technology in the ambulances speeds up the process of precise patient data recording, allowing an efficient, accurate and streamlined workflow to be maintained.

"The PJ-763 printer helped us to streamline the workflow as it can be powered from a 12V car adapter via a cigarette socket and has Bluetooth connectivity. After providing assistance to a patient, the ambulance staff enter their data into the system, print it out and submit it to the hospital admission department.”

R. Teimurov - Senior IT specialist at the Public Emergency Medical Station, Vilnius.

Efficient and compliant food labelling for fast-food chain

Brother’s labelling solution with central device updates made it possible for Sunset Boulevard to ensure accurate and streamlined labelling of ingredients at their restaurants across Denmark, Greenland and the Faroe Islands.

“Our partnership with Brother has gone well, with regular discussions throughout the project and a high level of service. We’ve come up with the perfect solution that meets our need for fast and precise labelling of ingredients and products.”

Kristina Hansen, Operations Development Consultant at Sunset Boulevard

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Brother label printer helps Waiteer with takeaway orders

Wireless label printer solution helps restaurants and cafés to deliver Waiteer takeaway orders quickly and effectively.

“Brother’s QL-820NWB label printer is a practical solution because the Bluetooth connection means that it can easily be moved around as required. It offers reliable operation, is easy to work with and it prints quickly. It is the perfect solution for us.”

Søren Ib Sander, CEO of Waiteer

Norengros AS

Brother suggested an excellent solution for us, known as MPS – Managed Print Services. A solution that means we avoid spending time on administration as we no longer need to keep printer supplies in stock.

“Cooperation with Brother and the solution from Brother has given us a better printer fleet. They are adapted to our needs, we have the right mix of colour and mono printers, we have an inkjet printer, and we have the resources we need.”

Einar Tønnesen, IT Manager Norengros AS

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Resia Travel Group - customised workflow

Resia Travel Group (RTG) is a leading Nordic player in the sale of holidays and business travels. Resia Travel Group recently planned to update its fleet of printers, and worked with Brother to produce a test environment. The aim was to find a customised printer solution based on RTG’s fundamental requirements.

”The implementation of our new printer fleet went very smoothly. Brother handled the preconfiguration, distribution and installation.” - Niklas Jönrup, Resia Travel Group.

Subway - food labelling solutions

The Subway® store situated in Chineham, Basingstoke The Chineham store trialled the Brother TD-2120N label
printer for six weeks, replacing their existing machine. The speed and efficiency at which their staff can complete the day dotting tasks means they have more time to make and serve food to their customers, ultimately improving customer experience.

"As a franchisee, food safety is of paramount importance to my business. A poor rating from our compliance checks, or the Food Standards Agency, can have a devastating effect on my footfall and trade."

Vanessa Mattia, Subway® Chineham, Basingstoke Franchisee

MPS as solution for improved efficiency and customer service at Auto-Suni Oy

Auto-Suni is a car dealership that first opened in Lappeenranta, Finland, that sells cars and services for five different car companies in four different locations. With Brother’s Managed Print Service (MPS), the printers are always in working order, ready to use. The printers convey real-time information to Brother’s system, making it possible to remedy situations before the user of the equipment is even aware of the problem.

”Here at Auto-Suni we have been using Brother’s MPS solution for 18 months and it has been very reliable. We haven’t needed to order ink once since the start, so we are very pleased with the printing solution from Brother.” Jaakko Kokkola, IT Manager, Auto-Suni Oy, Lappeenranta

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Snellman relies on mobile print solutions

Truck driver Peter Björk was supposed to change to a newer tablet for this truck. Simultaneously, he suggested the previous mobile printer to be changed as well. Peter reviews context for the changes. IT manager Per-Erik Finell supported it. Brother, for their part, assessed the conveyor chain requirements and presented a solution based on printing receipts directly at trucks. Requirements included that the holder of the mobile printer was able to be attached to the truck’s dashboard, changing rolls needed to be easy, printing speed fast and print quality good.

“We use rugged mobile printers in several trucks. The printers are attached to the dashboard, which increases safety. Changing the roll is now easy and convenient, and print quality is better compared to the previous one”. Peter Björk, Truck driver, Snellman.

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Kalevala Koru - Solution for jewelry marking

Kalevala Koru found a solution to their visually challenging pricing needs with the help of  the Brother PT-D600VP labelling machine. Deliberately thought price tags convey Kalevala Koru´s story and desired association for price.

"It is an intrinsic part of the Finnish mindset that one prefers to have plenty of time to look at the products. Therefore, it is paramount that price tags are informative and clear. Explicit pricing also supports sales personnel’s work and helps improve customer experience, for instance when the store is busy, customers can have a glimpse at the prices before getting served by salespersons”. Tuula Junttila, Store Manager, Esplanadi.
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Jollyroom - Innovative solutions

Jollyroom is the largest e-commerce company in the Nordic countries that is selling products for children and babies. With a constantly expanding business, a flexible and scalable solution was required, from which, the workflow can be managed wirelessly. Brother presented a wireless solution based on the traditional paper handling that ends at the arrival of the goods and works together with a digital solution. Thanks to this solution, Jollyroom's warehouse staff can work anywhere.

”We can work in any area, we simply move the workplace to where the goods are” Kaspar Hannerz, Inbound manager, Jollyroom.

The city of Akaa enhances work with paperless office

Electronic sharing of information, such as scanning documents, is very important support function for the city of Akaa. It was important for them to find a smooth document management solution between their different offices. A customised scanning solution with a fixed monthly fee dramatically increased the flow of information between their multiple locations. 

"Brother´s devices are very easy to use, especially when customised to our own needs."
IT Manager Asko Mäkinen, the City of Akaa, Finland.

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Elbkinder Centres

Brother's MPS solution combined with professional inkjet printers optimised the working day of the day care centres in Germany.

"The controls are simple, self-explanatory and fun to use," says Kevin Einig, administrative representative for the Schwebengrund day care center.

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Optimised labelling solutions for opticians

The labelling of glasses is a necessity for easy identification and to note price information, as well as information about product codes, in order to have all the data and information to hand at any time.

To address these needs, Brother’s QL label printers were the solution of choice by Martínez-Lorca optical center in Madrid.

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Fountains & Features

Fountains and Features,  a bespoke design, installation and maintenance business specialising in the creation of stunning water features set in public realm spaces, were looking for a flexible, on-demand solution to labelling - and found it.

"The E550W is a complete game changer for our business. Using the app on my smartphone I can print the warning label I need straight from a template. It means an end to lugging roll of cumbersome pre-printed tape to site - instead there's one device that litereally does it all "on demand". The P-touch E550W represents both sheer convenience and compliance for our buisness. It's labelling made as practical as we could wish for on our projects," says Andrew Turner, Site Engineer, Fountains and Features.

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DER

A German travel agency group has streamlined document printing across 500 sites with the mono laser printer Brother HL-L6400DW.

"This new approach to printing enables us not only to best support our employees in their daily work, but also to shape all print activity across the organisation into something altogether more cost-effective and transparant," Sasha Karbginski, Head of IT at DER concludes.

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Kovsted & Skovgaard

The accountancy firm Kovsted & Skovgård located in Aarhus DK has assigned Brother a central role in the company's digital transformation.

"Brother scanners are easy to use, and they are actually faster than we expected. Once people get used to the routine of scanning documents, completed forms and letters instead of storing them in binders as in the old days, there is, evidentially, time to save."
René Ferrer Ruiz, Partner of Kovsted & Skovgård.

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Accounting Company Tilitoimisto A.Karppinen

Accounting company Tilitoimisto A.Karppinen Oy simplified their print management

Accounting companies still need to print a lot and therefore simplified print management can save up time and resources. It is paramount for the smooth work flow that there are always cartridges available when needed so that important documents can be printed whenever needed. Brother Purchase & Click gave us piece of mind and good print management.

Tapani Mäkinen, IT manager, certified accountant
Tilitoimisto A.Karppinen Oy, Oulu, Finland

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Europcar

Brother printers are working non-stop at Denmark's largest car rental agency.

"Reliability, reliability, reliability. That is a key word to us"
Anders Thaarup, IT Coordinator at Europcar's Danish office.

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Lithuania’s police

Lithuania’s police uses Brother PocketJets for printing out fines and reports while being on the road.

“Our work has become more efficient. We can now print important papers quickly, and we
can print in all conditions including extreme weather."
Algirdas Stončaitis, Deputy Police Commissioner General at the Lithuanian police at Vilnius

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Helsby High School

"The main driver for this project was to reduce our spiralling printer costs. By standardising to Brother printers, we’ve been able to halve the printers on site, considerably reducing our total cost of ownership with few printers to run, and fewer consumables"

Steve Ford, Strategic ICT Manager, Helsby High School

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Hillary's Blinds

"85% of our group turnover is generated through the mobile solution and it has revolutionised how we do business"

Julian Bond, Head of ICT Hillary’s Blinds Ltd. 

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