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Error Messages (14) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). What does "MACHINE ERROR XX" mean? When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below. When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does the display read "Cover Open"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Fax (13) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? How can I configure Windows® XP to send and receive faxes? How do I configure fax forward to e-mail? How do I improve the copy or fax quality? I am experiencing problems receiving faxes. What can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot use the Network PC-FAX function from Mac OS® X. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Print (12) I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via network. (For Windows) I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (18) I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the"Switch User" option. I am using the Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address and our providerrequires an authentication for the SMTP server, I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm scanning multiple pages to be emailed to one email address using the Scan to Email function on the Brother Control Center 2.0but an email message is being created for each page. I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when the document is placed intothe ADF unit. The Interface of the Control Center has changed suddenly. Why? The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) What are the settings in the Scanner window used for on an Apple Mac? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack2 (SP2) installed. What should I do? More
