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Copy (5) How can I improve poor print quality ? How can I improve the copy quality? How do I clean white or black spots on printed documents? How do I clear vertical lines or streaks that appear in the copies I make? My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
Error Messages (23) "MFC is Busy" or "Connection Fail" error message appears. "Unable to..." error message appears on the LCD. "Offline" appears on the Status Monitor. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. What should I do? "Paper Jam Tray" error appears on the LCD. What should I do? Change Drum Soon Document Jam How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD? I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Life End" or the Toner LED is still on or flashing. I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one. I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear thismessage? The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears wheninstalling the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. What does "COMM.ERROR" on the LCD display mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is greyed out, usingWindows® XP/XP Professional x64 Edition. While I'm scanning a document to be copied, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? More
Fax (34) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I set my Brother machine to forward the faxes I receive to another location? Change the quality of the faxes I send (Fax Resolution). Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows. ControlCenter3 displays a blank screen at startup (Windows) Delete the faxes stored in my Brother machine's memory. Do I need a telephone line to send and receive faxes with my Brother machine? How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem? How can I improve poor print quality ? How can I program my Brother machine's electronic cover page? How do I check if the FAX/MFC has faxes in its memory. How do I clean white or black spots on printed documents? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I send (broadcast) a fax to more than one number? How do I set up a group for broadcasting faxes? How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial) How do I store received faxes in memory? How do I use my Outlook contacts with my Brother PC-Fax software? I am experiencing problems receiving faxes. What can I do? I am experiencing problems sending a fax, what can I do? I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when Itry to access the address book it will not open. I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. My FAX/MFC will not Dial. Why? Print a report that will show a listing of faxes I sent and received Send a fax Stop my Brother machine from automatically redialing a busy number. What does "NG" or "ERROR" on the Transmission Verification Report mean? What is Distinctive Ring and how do I program it? When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? More
Linux (52) All print jobs are aborted and nothing is printed. (Linux) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure scan settings without administrator privileges (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot scan from my Brother machine in Ubuntu 16.10 (Linux) I cannot scan when using SELinux (Security-Enhanced Linux) I cannot scan with brscan, brscan2, or brscan3 via USB (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) Scan using XSane or GIMP (Linux) Send a fax using PC-FAX with LPD/LPRng (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) When printing with monochrome laser printer, the print position shifts. (Linux) When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (4) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My Brother machine has no power. My computer hangs when connect with a USB Cable. The keys on the control panel do not respond.
Paper Feed / Paper Jam (8) "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. What should I do? "Paper Jam Tray" error appears on the LCD. What should I do? Document Jam My Brother machine misfeeds paper. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? The paper is skewed when it's printed.
Print (33) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How can I change the print resolution? How can I improve poor print quality ? How do I clean white or black spots on printed documents? How do I Print on thick paper or transparencies. I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on thepage. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via USB. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater) The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The paper is skewed when it's printed. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (5) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? ControlCenter3 displays a blank screen at startup (Windows) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Telephone (8) How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine? How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial) I can receive a fax, but cannot receive a call. My FAX/MFC will not Dial. Why? Verify if the Brother machine has a dial tone What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? Why doesn't my Brother machine have a dial tone?
