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Advanced Functions (for Administrators) (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) Protect your Brother machine against unauthorised access over the network
Copy (6) (Video) Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Print Quality My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print using only the black ink tank when the Colour tanks have run out.
Error Messages (21) (Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) (Video) Paper is Jammed in the Back of the Machine (Jam Rear) (Video) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) (Video) Refill the Ink Tanks Cannot Print ## Cannot Scan ## Check the ink levels, If there is ink in all 4 ink tanks, Press OK. Document Jam I cannot print because my machine is offline or paused. I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) Ink Absorber NearFull / InkBox NearFull / Absorber NearFull Ink Absorber Pad Full or InkBox Full or Ink Absorber Full Ink Low No Paper Fed Tray 1 / No Paper Fed Again Out of Memory Paper Size Mismatch Printer Jam or Paper Jam Refill the Ink Tanks Sleep Tray not detected / Tray 1 not detected / Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen. More
Fax (8) (Video) Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Print Quality I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print using only the black ink tank when the Colour tanks have run out.
Linux (33) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Change the brscan5 scan settings using XSane (Linux) Check the remaining ink or toner level (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to print using IPP Everywhere (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I cannot install the scanner driver in Ubuntu 21.04. (Linux) I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux) I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (7) How do I use Mopria™ Print Service (MPS) with my Brother machine? I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app.(Android™) I cannot set up my machine using Brother Mobile Connect app. (Android™) Install the Brother Mobile Connect application (for mobile device) Set up your Brother machine on a wireless network The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ).
Paper Feed / Paper Jam (15) (Video) Paper is Jammed in the Back of the Machine (Jam Rear) (Video) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Document Jam Glossy Paper does not feed correctly. Load Documents in the Automatic Document Feeder (ADF) Load Paper in the Manual Feed Slot My Brother machine feeds multiple sheets of paper at a time. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Printer Jam or Paper Jam Remove Paper Scraps Jammed in the ADF More
Print (28) (Video) Add your Brother machine with AirPrint (macOS) (Video) Check the Print Quality (Video) How to Email Print Using iPrint&Scan for Windows/Mac (Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) (Video) Improve poor print quality. Add your Brother machine with AirPrint (macOS) After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer. (Windows) Can I send a print job to multiple machine email addresses using Email Print? Change the printer driver settings (Windows) Check the Print Alignment from Your Brother Machine Check the Print Quality Delete print jobs from the print queue. I cannot install the printer driver or print in Windows 11. I cannot print because my machine is offline or paused. I cannot print from my computer via USB. I cannot print full-page photos or images using Email Print. I cannot print on a wireless (Wi-Fi) network (Mac) I cannot print on a wireless (Wi-Fi) network (Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Improve poor print quality. Install the Brother Mobile Connect application (for mobile device) One or more of my colours are not printing (blank). Print using only the black ink tank when the Colour tanks have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours donot match the colours in the original photo. When I print photos, the colour quality is not good. Why do the colour ink tanks run out of ink even though I never or rarely print in colour? More
Scan (9) (Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I cannot scan via network. I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Install the Brother Mobile Connect application (for mobile device) Load Documents in the Automatic Document Feeder (ADF) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. The scanning speed is slow when scanning from my machine. (Windows) Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
