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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Cloud (4) Scanning with the Cloud Setting up the Web icon (Brother Web Connect) function. The LCD displays an error code when I use the Web icon (Brother Web Connect). What is Brother Web Connect?
Error Messages (14) "This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows10) Cover is Open Document Jam/ Too Long I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) Multifeed Replace Pad Replace Parts Replace Roller The LCD displays an error code when I use the Web icon (Brother Web Connect). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. Unable to Scan XX Unusable Device When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
Fax (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (24) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Pre-Required Procedures (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) More
Mobile (8) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Scan from the Brother iPrint&Scan application using Windows Phone. Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scanned documents are black when I view them in Brother Image Viewer (Android™) The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewerapplication. What is Brother iPrint&Scan? When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all theeven-numbered pages are blank.
Print (4) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Printing / Scanning with a mobile device
Scan (34) "ControlCenter needs to be updated." - macOS 10.15 Catalina A horizontal line appears at the top of the scanned image. Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine? Changing scan settings in ControlCenter. Configuring frequently-used scan settings on your computer. Duplex (two-sided) scan Easy Scan to E-mail I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our providerrequires authentication for the SMTP server, I am not able to use this function anymore. I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or controlpanel. I cannot scan from my computer via network. (For Macintosh) I cannot scan from my computer via network. (For Windows) I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later) I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh. Open "Scanners and Cameras" and Properties. Paper suitable for scanning Printing / Scanning with a mobile device Scan a document in Windows 8 and Windows 10. Scan and save documents to Android™ mobile devices using my Brother machine. Scan documents longer than 14 inches (35.5 cm) using ControlCenter Scan from the Brother iPrint&Scan application using Windows Phone. Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scanned documents are black when I view them in Brother Image Viewer (Android™) The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X10.5) Use the Device Selector to configure your Brother machine’s scanner function (Mac) What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)? When I try to scan the document, the scanner application crashes. (OS X 10.11) When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all theeven-numbered pages are blank. More
